Delete your account

Delete in the app

1. Sign in to talkstep.
2. Open My from the bottom navigation.
3. Select Delete account near the bottom.
4. Review the notice and confirm deletion.

Accounts that use Sign in with Apple may need to authenticate again with the same Apple account.

If you cannot access the app

Send the request from the email address used for talkstep. We may ask for additional information to verify the account, but we will never ask for your password or payment password.

Data deleted

• Account profile and social sign-in link
• Learning progress, speech transcripts, scores and AI-feedback results
• Voice recordings uploaded to our server
• Entitlements, remaining credits and account-linked support inquiries

Completed deletion cannot be reversed. Payment or dispute records required by law may be retained separately for the required period and then deleted.

Cancel subscriptions separately

Deleting your account or the app does not automatically cancel an App Store or Google Play subscription. To stop billing, cancel in the store where you purchased.

Need help?

See Support for account-deletion or subscription help.